Privacy Policy

Our contact details 

Name: Sarah Burden

Address: on request – Exeter, Devon

Phone Number: 07999948386

E-mail: sarahburdenmedia@gmail.com

Date of this Policy: Updated on 22/08/22

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To provide you with a further information about our services, providing you with an information pack or quote for services
• To provide you with marketing services
• To keep you up-to-date if appropriate with services or new services available

We do not share your information with any third party, neither do we sell on your data.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting Sarah Burden (contact details above)

(b) We have a contractual obligation

(c) We have a legal obligation

(d) We have a vital interest

(e) We need it to perform a public task

(f) We have a legitimate interest

How we store your personal information 

Your information is securely stored in the cloud on FreeAgent software. Where there are documents held, these are stored on Google Drive, secured in the cloud. 

We keep your personal data only for as long as necessary.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at sarahburdenmedia@gmail.com or ring 07999948386 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at sarahburdenmedia@gmail.com or ring 07999948386. If you wish to complain in writing please make contact and we will provide you with our postal address.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk